KEY Active

- Daily life
- Largely independent
- Support focus
- Services and coordination that support your routines
Your support level is based on your daily needs. Shared living or a villa set aside for you is considered alongside your preferences, budget and support arrangements.



Accommodation, nutrition, social life, transport and family communication are part of your personal living plan in every model. The models differ in the scope and frequency of daily support and care.
To identify suitable support, we consider your health, mobility, daily living abilities, cognitive needs, nutrition and expectations. Age alone does not determine suitability. A suitable home and the professional support needed for safe service delivery are also assessed.
You do not need to have chosen a model before the first conversation. We discuss suitable support and how it would work in your everyday life. Scope, frequency, included services and extras are explained before you decide.
The plan is reassessed when needs increase or decrease. A different support arrangement may be possible where suitability and capacity allow. Sometimes a different home or another health and care setting is needed. These decisions involve the person and their authorised relatives.